When Hanks Associates performs a telecommunications audit for you, this is what you can expect:

1. We will analyze past and present telecom expenses. This can include local service, cellular and long distance. Each item invoiced will be documented and inventoried. Overcharges will be identified.

2. We will document and negotiate refunds or credits for overcharges and errors with the appropriate vendor.

3. We will identify and discontinue wasted costs, with case by case approval of appropriate staff. Each item will be user transparent (no noticeable change to you, staff, or clients).

4. We will provide disaster preparedness and recovery analysis. This report will be submitted to senior management as a standard adjunct to our thorough services, at the conclusion of the project.

5. We will provide a time proven, "staff-friendly" system of continuous system and cost control.

6. We will provide clear documented proof of cost savings. Our billings will reflect those savings.

Hanks Associates audits your service from your local telephone company to verify:

1. That each charge is accurate

2. What cost savings can be achieved without any noticeable change in service.

You will never know if your telecommunications billings are without error unless you have such an audit done. The telephone company expects you to find any errors.

For more information contact

hanks@rightfield.com